To help you better understand home health care and our agency, the answers to frequently asked questions follow:

How do I get health care when I need it?
You can visit Curantis during office hours. Appointments are appreciated, but walk-ins are welcome as well. If possible, please make a call ahead before visiting. This will allow us to arrange services and reduce your waiting time. Hours are Monday through Friday, 9:00 a.m. to 4:30 p.m.
Does having home care result in a loss of independence?
No. Our belief is that independence is being in control of your decisions. Having in-home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you with the best possible outcome while being in control of your care and daily decisions.
Is there coverage for the elderly and juveniles?
Upon request, Curantis Services staff will provide instructions for individuals whose medical conditions need special attention and additional certificates. Normally, we provide up-to-80%-off or free health care for these cases with specific diseases and illnesses specified by the law.
How can I trust a caregiver in my home?
Just like nurses and doctors, Professional Caregivers have chosen a career in compassionate care of those in need. Curantis implements a proprietary CareAssure Screening System which includes a comprehensive background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screen and we rarely advertise for caregivers as most come from word of mouth referral from other happy clients.

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How does Curantis attract the best caregivers?
Our Golden Rule states ‘We will not refer a caregiver into your home that we would not welcome into our own home.’ This high bar was set by our founder in 1982 and is the backbone of our mission. Similar to any working professional, caregivers are attracted to organizations that have trust, compassion, stability, and hope. We encourage you to meet one of our local Directors or Referral Specialists as they will treat you with as much compassion and dignity as they afford to each caregiver they refer.
What if I require lab tests to be performed?
Curantis Health Services provide patients with choices to ask for the conducting and analyzing of several lab tests on-site at no cost for prioritized patients or at 70% for people with an insurance. Additional testing can be ordered off site; those costs are the responsibility of the enquirers.
What if we don't like our caregiver?
Contact us and we’ll refer another caregiver quickly at no additional referral cost.
Will we have a choise in selecting caregiver?
Our Curantis works with each family to understand what unique skills and personality are desired in a caregiver. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a caregiver match, so we highly encourage client input. We will then make a referral based on our experience and your input.
CURANTIS

Medical company

Call Center

24/7 Support
+(321) 721-350-9090

Location

USA, San Francisco
644 Esmeralda Causeway